Terms and Conditions

Welcome to www.branimo.com ("Website"), operated by Teknesya Networks Private Limited ("we," "our," or "us"), located in Kolkata, India. These Terms and Conditions ("Terms") govern your use of our Website, products, and services including our Branimo tool. By accessing or using our Website and services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By accessing or using our Website and services, you enter into a binding agreement with Teknesya Networks Private Limited. Your continued access or use signifies your acceptance of these Terms and any updates that we may publish from time to time.

2. Description of Services

Branimo enables users to generate personalized outreach and research content using information you provide, including URLs and requested third-party profile snapshots.

• Data Sources: Branimo does not itself scrape LinkedIn or other platforms. We use trusted third-party data providers to supply LinkedIn profile snapshots when requested by users. Users are responsible for ensuring their use of such data complies with applicable laws and third-party terms.
• Processing: Submitted inputs and third-party profile snapshots are processed solely to deliver outputs such as emails, LinkedIn messages, presentations, and reports.
• Service Changes: We may add, modify, or discontinue features at our discretion.

3. Ownership and Intellectual Property

• Third-Party Content: Any data extracted from third-party sources remains the property of the respective owners. You are solely responsible for having the rights to submit and use such data.
• Your Inputs: You retain ownership of materials you submit to the service.
• Generated Outputs: Content generated by Branimo is licensed to you on a limited, non-exclusive, non-transferable basis for your internal business purposes, subject to these Terms. You may not resell, redistribute, or publicly publish generated outputs without our prior written consent.
• Improvements: We may use anonymized and aggregated learnings from usage to improve our models and services.
• Our IP: All rights in the Website, the Branimo service, software, documentation, trademarks, and logos are owned by Teknesya Networks Private Limited or its licensors.

4. User Obligations and Acceptable Use

• Provide accurate and up-to-date account information.
• Comply with all applicable laws and third-party terms when using the service and any data you submit or request.
• Do not upload or process content that is unlawful, harmful, infringing, defamatory, misleading, or that contains malware.
• Do not attempt to bypass, copy, or replicate the service, reverse engineer, or interfere with security or rate-limits.
• Do not use the service to send unsolicited or unlawful communications. You are responsible for compliance with anti-spam and marketing laws where you operate.
• Do not use outputs to make decisions that unlawfully discriminate or that require human review under applicable laws without such review.

5. API Access, Credentials, and Rate Limits

If API credentials are provided, you must keep them confidential and use them only as permitted. We may impose or modify rate limits. We may monitor usage for security and abuse prevention and may suspend keys that violate these Terms.

6. Payment, Credit-Based System, and No Refund Policy

• Credit System: Services are available on a credit basis. Credits are purchased through our payment partner Lemon Squeezy, and your purchases are subject to their terms.
• Billing: You agree to pay the prices presented at checkout. Taxes may apply. Pricing may change and updated pricing applies prospectively.
• No Refunds: All sales are final. We do not provide refunds or credits, including for partially used services, unless required by law.
• Disputes: Billing questions must be raised within 30 days of the charge.

7. Third-Party Services and Content

The service may rely on third-party providers including data providers and payment processors. We are not responsible for third-party websites, services, or content and make no guarantees regarding their availability or accuracy.

8. Disclaimers and Limitation of Liability

• As Is: The services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
• No Guarantee: We do not warrant that outputs will be accurate, complete, or meet your requirements. You should review outputs before use.
• Liability Cap: To the maximum extent permitted by law, our aggregate liability arising out of or relating to the services is limited to the greater of INR 10,000 or the amount you paid to us for the services in the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, data, or goodwill.
• Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Suspension and Termination

We may suspend or terminate access immediately if you breach these Terms, engage in unlawful activity, or risk harm to the service or others. Upon termination, your right to use the services ends. Sections that by their nature should survive will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.

10. Governing Law, Jurisdiction, and Dispute Resolution

These Terms are governed by the laws of India. The courts of Kolkata, India have exclusive jurisdiction, subject to the arbitration clause below.

Before filing a claim, the parties will attempt to resolve disputes informally in good faith for 30 days after written notice. If unresolved, disputes will be finally resolved by arbitration in Kolkata, India under the Arbitration and Conciliation Act, 1996. Each party bears its own costs unless the tribunal decides otherwise.

11. Modifications to the Terms and Services

We may modify these Terms and the services. Changes are effective upon posting on the Website or as otherwise communicated to you. Your continued use after changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms regularly.

12. Data Privacy

Our collection and use of personal data are described in our Privacy Policy, which is incorporated into these Terms by reference.

13. Compliance, Export, and Anti-Spam

• You are responsible for complying with marketing and communications laws where you operate, including anti-spam, telemarketing, and privacy regulations.
• You represent that you are not prohibited from using the services under applicable export control or sanctions laws.

14. Force Majeure

Neither party is liable for failure or delay due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet failures, provided the affected party uses reasonable efforts to mitigate the impact.

15. Miscellaneous

• Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• No Waiver: Failure to enforce a provision is not a waiver of the right to do so later.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Entire Agreement: These Terms together with documents incorporated by reference constitute the entire agreement between you and us regarding the services and supersede prior understandings.

16. Contact Information

Teknesya Networks Private Limited
Kolkata, West Bengal, India
Email: support@branimo.com

This document was last updated on 11.09.2025